What is CHRYSALIS FM?

We're different. Real expertise. Proprietary FM App performance assessment methodology, and direct consultation services for facility management professionals.

What is Chrysalis FM's core philosophy regarding facilities management?

Our philosophy is rooted in efficiency, integrity, and focused expertise. We believe effective facilities management should be streamlined, impactful, and free from unnecessary corporate overhead. We prioritise understanding your true needs to deliver precise, tailored solutions, not just off-the-shelf products.

How do your services differ from a traditional FM service provider?

Unlike traditional FM service providers who often have vested interests or offer broad, generic solutions, Chrysalis FM acts as an independent strategic adviser. We don't sell products or services from a preferred list; our sole focus is to provide unbiased expertise, optimise your existing operations, and ensure compliance, ultimately reducing your costs and risks without adding to your overhead.

Which sectors or types of organisations do you typically work with?

We work with a diverse range of organisations, from large commercial enterprises to public sector bodies. Our strategic approach to facilities and estates management is adaptable and beneficial to any organisation seeking to optimise their property portfolios, enhance operational efficiency, and achieve significant cost reductions.

What is Chrysalis 'ASSESS' and how does it benefit my business?

Chrysalis 'ASSESS' is our Assessment Platform and is a proprietary, cutting-edge diagnostic tool and unique in the Estate and Facilities Management Industry. It systematically evaluates nine critical areas (what we call 'Pillars') of your facilities operations to identify inefficiencies, compliance gaps, and opportunities for improvement. The benefits include a clear, data-driven roadmap for optimisation, quantifiable cost savings, enhanced risk management, and improved service quality.

What is Chrysalis 'CORE' and how is it different from ASSESS?

Chrysalis 'CORE' is our Compliance & Reference Platform, designed to help organisations research and pinpoint specific compliance actions needed to comply with UK law and regulations. Unlike ASSESS, which provides a diagnostic assessment of your facilities operations, CORE delivers a dynamic, authoritative reference library covering ISO standards, HSE guidance, and FM best practices. It generates bespoke compliance calendars, detailed reports, and ensures transparency of action requirements, with daily updates on compliance and regulatory changes from the HSE and Gov.UK.

How do you typically engage with a new client? What's the process?

Our engagement typically begins with an initial confidential consultation to understand your specific challenges and objectives. Following this, we propose a tailored assessment using our '9-Liner' methodology. Based on the insights gained, we then formulate a strategic plan and partner with you to implement targeted solutions, ensuring measurable impact and sustained improvement.

Can Chrysalis FM help reduce our operational costs and risks? If so, how?

Absolutely. We specialise in identifying significant cost-saving opportunities through strategic procurement, energy efficiency initiatives, and optimising maintenance schedules. For risk reduction, we implement robust compliance frameworks, improve health and safety protocols, and enhance disaster recovery planning, all tailored to your specific operational context.

What kind of results or ROI can we expect from working with Chrysalis FM?

While results vary based on initial conditions, our clients typically experience substantial ROI through reduced operational expenditures (often multi-million-pound savings), improved regulatory compliance, enhanced asset lifespan, and increased tenant satisfaction. Our goal is to deliver tangible, measurable improvements that directly impact your bottom line and operational resilience.

Do you offer ongoing support or project-based consultancy?

We offer both. Whether you require strategic oversight for a specific project, an in-depth audit of your current operations, or long-term advisory support to continuously optimise your estates function, we can tailor our services to meet your needs. We are flexible to provide both one-off interventions and sustained partnerships.

How does Chrysalis FM ensure compliance with relevant regulations and standards?

Compliance is a cornerstone of our service. We conduct thorough audits against all relevant local, national, and industry-specific regulations (including UK GDPR where applicable). We then develop and implement robust compliance frameworks, provide ongoing monitoring strategies, and offer training to ensure your team adheres to all necessary standards, mitigating legal and operational risks.

Who is the Founder of Chrysalis FM?

Mike Isted MBE (CIWFM, MCGI) is the founder of Chrysalis FM. He brings over three decades of strategic leadership, combining 26 years of operational military service with 13 years in senior commercial facilities management roles. His unique background allows him to blend military precision with pragmatic commercial acumen, ensuring disciplined execution and innovative solutions for complex FM challenges. Learn more about Mike on our About page.

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Frequently Asked Questions

Find answers to common questions about our services, methodology, and how we can help transform your facilities management.

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